Frequently Asked Questions

No. We have a 24 hour cancelation policy.

If you are a current Medicaid client, we have to be on your plan of care. Notify your AR Choices RN or Alternatives RN. When that is taken care of, we will be able to start services immediately. 

If you are not going through Medicaid, we will send out our intake coordinator to do a free client assessment on each person to see what their needs are. After the assessment is completed, we can assign a qualified aide to assist with care immediately.

Yes, we do have a professionally trained staff that is available to assist you with your needs. They are all required to pass a background check and pre-employment drug testing with continued random testing during their employment.

We do have qualified staff that is available to fill in when there is a need for your regular worker to be off work. You will be notified in advance when a replacement is necessary.

If you are a Medicaid client, we are not allowed to handle medication other than to remind them to take them or to take the tops off the bottle. We prefer a family member to set up mediciation in a container every week and we can remind them to take it. 

If you are not a Mediciaid client, we can administer medications if we have written instructions on what the medications are and how they are to be. given. We also need a signed note of authorization stating it is okay for our workers to give them their medications as directed.

Absolutely! We offer affordable senior care designed around you. Our rates are tailored specifically for the client after a free assessment has been performed.

Yes, we provide up to 24 hour care and live in's if needed.

You will have to call your AR Choices or Alternative RN to let them know you want to switch agencies. The AR Choices or Alternative RN will then initiate the changes on the plan of care and will let the other agency know that you are switching agencies.

If you are a Medicaid client, we provide the following services: 

Respite: provide temporary relief to caregivers that provide long term care for individuals in their own homes

Adult Companion: Assist or supervise clients with tasks such as meal preparation, laundry, light housekeepings, bathing, eating, dressing and personal hygiene

Homemaker: Provides basic upkeep and management of the home; laundry, shopping, errands, simple household tasks and meal preparation

Adult Day Care: A group program designed to provide individuals with care, socialization and supervision in a licensed adult day care facility

If you are not a Medicaid client, we provide assistance with all activities of daily living such as personal care, assistance or supervision with tasks such as meal preparation, laundry, light housekeeping, bathing, eating, dressing and errands and shopping once a week as needed.

AR Choices is a Medicaid program designed specifically for people 18 years or older of age.

To qualify for AR Choices program you must be:

18 years or older

Meet nursing home criteria

Meet financial guidelines

Have a medical need for at least one of the services of AR Choices

The person must be at risk of nursing home placement (a nursing home residence is required if other support care is unavailable.)

or if the person is current in a nursing home and wants to return home.

For more information please click https://humanservices.arkansas.gov/apply-for-services/

To qualify for AR Choices program you must be:

18 years or older

Meet nursing home criteria

Meet financial guide lines

Have a medical need for at least one of the services of AR Choices

We accept:

• Private Pay
• Long Term Care Insurance
• VA